FAQ

ORDERING QUESTIONS

WHAT CURRENCY ARE YOUR PRODUCTS SHOWN IN?

They are all in Canadian dollars, as we are in Canada. 

HOW DO I PAY FOR AN ORDER?

You may choose to pay through credit card via Paypal or through our Shopify secure online payment portal. In Canada only, you may also send an Instant Transfer through Paypal or an Email Money Transfer - simply choose this option during check out and follow the displayed instructions

HOW DO I USE A DISCOUNT CODE OR GIFT CARD?

Unfortunately the system that we use doesn't always make it obvious! Once you are checking out (after the cart), you will see a listing of what you've ordered on the right side of the page. Directly underneath that, there is a box with the text Gift card or discount code in it. Enter your code there. Please note that the system only allows one code per order.

WHAT TAXES DO I PAY?

If you're Canadian & shipping to Canada, your sales taxes are automatically calculated based on where you are.

CAN I ORDER A GIFT FOR A FRIEND?

Yes, of course! Here's how:

1. Choose your items. (Also choose gift wrap for each item, if you'd like to.)
2. Choose a friend.
3. Write the message in the order notes section of the cart (before you checkout) if you have special instructions.
4. Enter your name and address in the billing section of the checkout.
5. Enter your friend's name and address in the shipping section of the checkout. 6. Choose the shipping option that applies.
7. We'll send out or deliver your gift! 

Please note, if you are sending to multiple friends, please make a separate order for each friend

CAN I ORDER ONLINE & PICK UP SOMEWHERE LOCALLY?

Yes, totally! Just chose the option to pick up at checkout. Once we receive your order, we'll prepare it for pickup and then you'll receive an email letting you know that it's ready to pick up at Pearls Vintage in Lunenburg. Pickup times will be Thursdays between 3-6pm.  

 

ABOUT QUESTIONS

WHAT'S YOUR MAILING ADDRESS?

Dots & Loops
3842 NS 331
Lahave NS
B0R1C0

 

WHERE ARE YOU LOCATED?

Currently we are operating online only. We are located outside of Lunenburg Nova Scotia – a super beautiful little seaside town.